The overall research objective is to study and understand how enterprise modeling can be performed in a real world setting to support human sense-making and communication within organizations. The intended outcome of the research project is a series of principles for enterprise modeling summarizing lessons learned from the empirical studies, along with a framework for practical enterprise modeling consistent with these principles. A qualitative, observational, interpretive research strategy is adopted, with data on enterprise modeling practice taken from four industrial projects.
Just as enterprise modeling can be considered a process of sense-making, so can this research project. The struggle to make sense of this "enterprise" is at least remotely kindred to the struggle of enterprise modelers. Hopefully the reader finds the contents of the thesis sensible.