What is the most natural way to get information about bus scedules or other well organised and structured data?
In Trondheim we have the bus oracle (BusTUC) which has answered tens of millions English and Norwegian questions about the buses in Trondheim since 1997.
You can try it yourself at http://busstuc2.idi.ntnu.no
On the other hand, there are also several services that answer many of the same questions, just by selecting location, destination and time constraints.
The goal is to investigate the best way for different groups of users, in different situations, to get travel information. The work can follow up the FUIROS project, investigating Speech, GPS, Maps, or Real-time data integration and route updates.
One example problem that could be investigated is that when people ask the Oracle and get an answer they are not happy with, they have to start from scratch again, because the system "forgets everything" between questions. How can we make the Oracle react appropriately to each single user's needs, by remembering everything that they have asked before? How does that fit within GDPR regulations?
Some existing work to build on can be found here.
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